Chaos coordinator. Checklist believer. Project manager.
I bring structure to messy, cross-functional work by aligning people, timelines, risks, communication, and process. My instructional design background helps me make the work clear, usable, and ready to launch.
Structure, clarity, and follow-through.
I am a project manager, instructional designer, and communications specialist. My work sits at the intersection of people, process, and technology.
I help teams turn scattered information into clear plans, usable workflows, steady communication, and better follow-through.
I thrive in ambiguity. I use mental agility, practical problem solving, and steady communication to create momentum even when the path is still forming.
I am strongest in spaces where priorities are shifting, stakeholders need alignment, and the work needs a system that people can actually use.
My instructional design background is an advantage. It helps me build project systems that are not only organized, but understandable and sustainable.
Outside of work, I’m a faith-filled mom, lifelong learner, and checklist believer who enjoys turning chaos into something a little more manageable.
From concept to launched website
The Tri-Parish Website Redesign is a full-cycle project example: a real community need, a clearer site structure, user-friendly content, technical setup, domain coordination, and a public launch.
Tri-Parish Website Redesign
I helped take a multi-parish website project from early planning to launched product by clarifying the audience, organizing content, writing page copy, supporting the build, and preparing the site for launch.
It is one of the clearest examples of how I work: take something messy and real, make it easier to understand, build a useful system, and follow through until people can use it.
Project management case studies
My PM work focuses on turning complex, cross-functional needs into clear plans, aligned teams, usable workflows, and steady follow-through.
Personalized Learning Journey Pilot
Challenge: A cross-functional pilot needed clear coordination across multiple partners, workstreams, and success measures.
Action: Coordinated stakeholders, tracked workstream needs, supported readiness planning, clarified follow-up, and helped connect training, analytics, exam operations, vendor management, and internal teams.
Result: Supported a pilot that improved key service and experience paths while creating clearer structure for future learning work.
Project Operating Rhythm
Challenge: Work was moving across different people, priorities, and timelines, but teams needed a clearer way to see status, ownership, and next steps.
Action: Built repeatable structures for project tracking, weekly status rhythms, action items, decisions, risks, and dependencies.
Result: Improved visibility, reduced confusion, and helped teams move with more confidence and follow-through.
Enterprise Tool Enablement
Challenge: Teams needed support adopting enterprise tools and workflows without creating more confusion or one-off support needs.
Action: Created documentation, workshops, workflow guidance, and scalable support materials to help teams understand and use the tools.
Result: Helped improve adoption, reduce repeat questions, and make support easier to sustain over time.
Reporting + Visibility Systems
Challenge: Leaders and managers needed clearer visibility into work status, trends, follow-up needs, and operational signals.
Action: Built reporting and visibility tools, including audit workflows, weekly reporting, dashboards, and manager-facing data views.
Result: Created clearer status tracking, stronger follow-up, and better support for decision-making.
Instructional design case studies
I am a strong instructional designer with deep experience turning complex information into clear, scalable learning, enablement, and performance support.
Scalable Tool Training Model
Challenge: Teams needed practical support for enterprise tools and workflows without creating more one-off training or repeat questions.
Action: Designed modular learning resources, documentation, workshops, and workflow guidance that helped people understand the tool, the process, and the “why” behind the work.
Result: Created a repeatable model for scalable tool training and support that could be reused across teams and future needs.
Media Development Enablement
Challenge: Technical specialists needed a clear path to build development skills and support content creation work at scale.
Action: Helped found and scale a media development team, building training, process documentation, standards, and support systems for new contributors.
Result: Supported a sustainable talent pipeline and stronger content development practices for learning and support work.
Performance-Focused Learning
Challenge: Learning work needed to connect to real business outcomes, not just course completion or content delivery.
Action: Designed learning support around clear goals, learner needs, practical application, and performance measures.
Result: Helped create learning experiences that supported measurable improvement, clearer adoption, and stronger follow-through.
Readiness + Adoption Support
Challenge: Teams needed help understanding what was changing, why it mattered, and what they needed to do next.
Action: Created clear messaging, job aids, learning resources, and support materials to help people adopt tools, workflows, and process changes.
Result: Reduced confusion, improved confidence, and helped teams move from awareness to practical use.
Core strengths
Project Management
Instructional Design
Communication
Credentials that support the work
My credentials support the way I lead projects, organize work, support technical enablement, and help teams adopt new tools, workflows, and processes.
Project + Agile
AI + Workflow
Technical + Apple
Education
Training, experience, and selected work samples
Want the fuller view? Explore additional RSS Senior Specialist work, continued learning, training projects, extended credentials, and selected writing, evaluation, and learning design samples.
Let’s connect
Current contact details
My digital contact card includes my current email, LinkedIn, and portfolio details.