Instructional design
The Discovery Series
I created an asynchronous training series covering Chorus, Wrike, Excel/Numbers, and Keynote. It connected general tool instruction with the work people needed to do in our organization.
Closing the application gap
General tool training left a gap between knowing a feature and using it in a role. Technical advisors interested in communications work, for example, often had no previous content-authoring experience. Our organization maintained its own communications, so contributors needed to develop those skills.
I curated existing instruction and added examples of how our team used each tool. Learners then completed application activities that produced an artifact they could hand over.
What learners built
- A Wrike Space
- The assignment included requirements demonstrating the team’s processes and how we created, edited, and used the platform’s functions.
- A Chorus information space
- Learners used documents, widgets, and images to demonstrate how we maintained processes and procedures and created a central information repository.
I wrote the application activities, created the learning platform, and recorded the videos. I also hosted Q&As and managed updates to the series. The asynchronous format accommodated the team’s schedules while keeping opportunities for questions and feedback.
Manager review and continued use
Managers reviewed the work during development conversations and gave feedback when it needed revision. Completion to the manager’s satisfaction was required before applying for a relevant admin role.
We used this course format when a specific training need or application within the organization called for additional instruction and practice.